Your information

Data controller: Hadley Partners, United Kingdom. Contact: hello@hadleypartners.co.uk.

Contracting entity: The entity that contracts with clients is identified on engagement letters and invoices.

Personal data we collect: Name, email, organisation and message content submitted through contact forms. Introducer enquiries may include brief client context you choose to provide.

Purposes and lawful bases: To respond to enquiries and discuss potential engagements (legitimate interests in operating the business and responding to requests; contract steps where you proceed to engagement). We do not use enquiry data for unrelated marketing without consent.

Recipients: Enquiry data is handled by Hadley staff and the email systems used to operate hello@hadleypartners.co.uk.

Retention: Kept only as long as needed for correspondence, professional obligations and applicable limitation periods.

Your rights: You may request access, correction or erasure where applicable law allows, and may complain to the ICO (ico.org.uk) if you believe processing is unlawful.

Strategic Reflection: Progress through the tool is stored in your browser session. If you choose AI-assisted follow-up questions, the text you enter for those steps is sent to Hadley’s website server and may be processed by a configured third-party AI provider to generate questions and summary text. If AI is unavailable, guided fallback questions are used without that transmission. Optional contact submission from Strategic Reflection is handled like other website enquiries.

Cookies and analytics: The marketing site uses basic, first-party analytics only: page paths, event names (for example page views and form submissions) and referrer host are recorded in server log files. We do not use third-party analytics cookies or advertising trackers. Analytics does not use cookies; browsers with Do Not Track enabled are not counted. Logs are used to understand site use, not to identify individuals.

Sensitive material: Do not submit confidential contracts, designs or security documentation through ordinary enquiry forms.